As if I don’t have enough to deal with, I got some unpleasant professional feedback this morning that put me in a terrible mood. I can’t elaborate here, but let’s just say it’s one of those nonspecific things that someone says about you to someone else, leaving you wondering what the hell went wrong on that day that I thought went so well?
Anyway, right after that happened I stopped by my accountant’s office. You know, to hang out and braid each other’s hair and watch Oprah. Stew and I have a few questions about our taxes (hmm, really?) and if I don’t get them answered I’m not sure how to go forward with our tax return this year. We’ve been calling him every day for a week with no return call.
So once I got into his office, the blank-faced receptionists and assistants who have no personality at all, despite my charm and the fact that I know their names and ask them how they are and compliment them on their ugly clothing, basically stonewalled me. “He has no appointments available until after tax season.” “His email is down.” “You can leave a message.”
What good is a tax accountant who is unaccessible during tax season? Hello?!
I wound up making an appointment with his assistant, the peppy young lad who manages to confuse me more every time I talk to him. This should be interesting. You all know I am not a patient person, and I absolutely hate crappy customer service. And with our audit going on, our tax situation has much higher stakes. And, I’m pregnant. I can always go batshit crazy on them and blame it on my “condition.” Lord knows I’m gonna need a good excuse for stabbing someone in the eyes with a pen.
Hang in there, Kimmy. Maybe the guy had a bad day so said something wrong. I understand though.
As for the tax guy, I love our assistant, and would MUCH rather deal with him than the CPA guy himself. You might have good luck. As for bad customer services – no excuse. But don’t kill them, because by posting that you might stab their eyes out with a pen, you just undermined your temporary insanity defense…..
Something that is said without thinking can be taken both ways…choose to ignore it.
Yeah, it’s best to overreact to feedback once you know for sure what all is behind it. As poorly as people report, respond, and remember these days… it could be nothing.
Sorry about the Tax Man problems. I let L.A. Mommy handle that. Otherwise, I’d be constantly sharpening my pencils for way too many eyes.
At least you’ll soon have another cute little tax deduction!
I had a tax question the other night and picked up the phone and called my dad. He’s a CPA. Lucky me! Free advice! I’ve gone batshit on him and he loves me anyway.
I loved the “braid each other’s hair and watch Oprah” part! You’re very funny when you’re ticked.